Returns and Refunds
You can return your order to get it replaced within 14 days of its delivery as shown on the tracking website.
To be eligible, you need to send the product unused and in its original packaging.
We reserve the right to refuse a replacement if the the above conditions are not met.
We can replace orders within 10 days of its delivery as shown on the tracking website if they are damaged upon receipt.
To be eligible for a replacement, you need to email your order number and a picture of the product that clearly shows the damage to firstname.lastname@example.org.
We only refund unshipped orders or if the product is not available.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.